TERMS AND CONDITIONS

 

 

1. GENERAL

1.1. The following terms and conditions apply to the use of this site at www.kattyjanneh.com. By accessing this site and /or placing an order, you agree to be bound by these terms & conditions.

 

1.2. Using this website indicates that you accept these terms regardless of whether you place an order. If you do not accept these terms then do not use this site.

 

1.3.  The www.kattyjanneh.com boutique is operated by Naphisatou Limited t/a Katty Janneh. The company is registered in England & Wales no. 08940438.

4 Peacock Yard Studios Iliffe Street, London SE17 3LH. United Kingdom

 

 

2. PRIVACY POLICY

2.1 You will be able to access the website without registering your details. Any information you do give us is protected under the Data Protection act 1998. No information will be passed/sold onto a third party.

 

 

3.ORDERS/RETURNS

3.1.  You are deemed to place an order with us by ordering via our online checkout process.  All products on kattyjanneh.com /shopkattyjanneh.com are MADE TO ORDER and are subject to 7-14 days for delivery. If you need your hat sooner you will be subject to a 25% surcharge.

 

3.2.  As part of our checkout, you will be able to check your order and correct any errors. You will receive an order acknowledgement. We will also send you a despatch confirmation.

 

3.3.  To return an item you have 7 working days from when you receive your order to return your goods for a refund (minus postage). Goods must be unworn and in its original packaging/hat box. It is recommended that you use postage service that insures you for the value of the goods as we can’t be held responsible for returns that are lost in transit. If you fail to take reasonable care of the goods before they are returned to us, and this results in damage or deterioration of the goods, we will charge you for the reduction in value. This returns policy does not affect your statutory rights.

 

3.4. Postage may be refunded only if the product has been deemed faulty.

 

ANY GOODS RECEIVED AFTER 7 DAYS WILL RECEIVE A STORE CREDIT NOTE ONLY.

 

 

4. BESPOKE ORDERS

4.1 For bespoke orders please allow 3-6 weeks for delivery.  There will be 2 meetings; the first for introduction/brief set, then the second meeting to present design ideas & quotes. It is only at that point that you decide commit to the order. A 50% deposit will be required at the order confirmation. You have a grace period of 7 days from confirmation to cancel the order and have a refund. After 7 days you are fully bound by the contract and your order will be non-refundable. The balance will be due on delivery of your order.

 

 

5. POSTAGE/SHIPPING/DUTIES

5.1.  All UK deliveries will be sent by special delivery and will need to be signed for.  International orders will be delivered by courier. Any levies or duties are the responsibility of the customer. If the customer refuses a delivery, we reserve the right to deduct the return shipping fees from their refund amount.

 

 

6. DESCRIPTIONS

6.1. We have endeavoured to describe our products and colours and sizing as best possible but we cannot be held responsible for how our products will look on your browser/computer etc.  Sizing can vary somewhat from one manufacturer to another. We cannot guarantee that following our instructions will assure a perfect fit.

 

 

7. INTELLECTUAL PROPERTY

7.1. It is assumed that by visiting kattyjanneh.com that you acknowledge that all designs are the property of Naphisatou Limited, and it is strictly forbidden to reproduce any of her work in any form whatsoever.

 

 

8. SECURITY

8.1. Payments are taken securely through PayPal. You do not need to have a PayPal account to order from this site. The payment methods used is PCIDISS compliant in distance selling regulations.

 

 

9. LINKS TO OTHER WEBSITES

9.1. Links to third party websites are provided solely for your convenience. If you use these links, you leave this website. We do not have any responsibility for these websites, or control their contents or availability. If you visit any of these websites, you do so entirely at your own risk.

 

 

10.GOVERNING LAW

10.1. These terms and conditions shall be governed and construed in accordance with English law. Disputes arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the English courts.

10.2. If you access this website from locations outside the United Kingdom, you do so at your own risk and you are responsible for compliance of local laws.

 

 

11.DISCLAIMER

11.1. While we endeavour to ensure that the information on this website is correct, we do not warrant the accuracy and completeness of the material on the website. We may make changes to the material on this website, or to the products & prices described in it at any time without notice.

 

 

12.LIABILITY

12.1. We, and any other party( whether or not involved in creating, producing, maintaining or delivering this website) and any of our group, director, employees, exclude all liability for any amount or kind of loss or damage that may result to you or a third party, including without limitation, any direct, indirect, punitive or consequential loss or damages, loss of income, profits, goodwill, data, contracts, contracts, use of money or loss arising from or connected in any way to business interruption and whether in tort ( including without limitation negligence) connection  with this website in any way or in connection with the use, inability to use, or the results of use of this website, any websites linked to this website, or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer, equipment ,software,, data and other property on account of your access to, use of, and browsing this website or your downloading of material from this website, or any other sites linked to this website.

 

12.2. Nothing in these terms and conditions shall exclude or limit our liability for (i) death or personal injury caused by negligence( as such term is defined by the Unfair Contract terms act 1977) (ii) fraud, (iii) misrepresentation as to a fundamental matter or (iv) any liability which cannot be excluded or limited under law.

 

12.3. If your use of material on this website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof.

You agree to indemnify us fully, defend and hold us, and our directors, employees and agents, harmless from and against all claims, liability, damages, losses and costs arising out of any breach of terms and conditions by you, or your use of this website, or the use by any other person using your details.

 

 

13. MISCELLANEOUS

13.1.  You may not assign, sub-licence or transfer any of your rights under these terms and conditions.

13.2.  If any provision of these terms and conditions is found by any court of competent jurisdiction to be invalid, the invalidity of that provision will not affect the validity of the remaining provisions which shall continue to have full force and effect.

13.3.  Only the parties to these terms and conditions may seek to enforce them under the Contracts (rights of third parties) Act 1999.

 

 

 

© All designs Copyright 2015 Katty Janneh. Luxury Accessories

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